About Us

As a business owner, your day is filled with decisions that propel your company forward. But when it comes to IT, you shouldn’t have to play the role of tech support.

Bill Elwell

Owner of Pro Group Networks, a provider of IT services to small businesses in the Kitsap County area.

Introducing Bill, the captain of circuits with a heart of gold.

Armed with a degree in Electrical Engineering from Drexel University, Bill’s professional journey has been a fascinating odyssey through the realms of technology.

His career started off with a celestial touch, delving into aerospace applications of computers with the FAA and NASA.  Bill then transitioned through various roles in computer manufacturing.  In 1997, he joined the Intel Corporation, where he immersed himself in the world of silicon.  Bill’s passion for hands-on work led him to teaching Network Forensics at a local College and eventually to providing technical support for Pro Group Networks.  Before long, Bill acquired Pro Group Networks.

Yet, beyond circuits, he’s a community pillar on the board of Bremerton Foodline. When not empowering others through tech or charity, he finds joy in car club adventures and epic motorcycle trips with friends. Bill’s not just a tech wizard; he’s a force for good in both circuits and communities.

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Brian Hale

Washington Support Manager for Pro Group Networks.

Our tech superhero on a mission to rescue customers from digital dilemmas!

With boundless energy and a knack for problem-solving, he ensures our customers receive top-notch computer support and innovative solutions to their tech woes.

Brian’s not just about quick fixes; he’s all about laying out solutions that not only solve problems but also pave the way for future value and usability. He’s like the Sherlock Holmes of software, always one step ahead!

But when he’s not diving into the digital realm, you’ll find Brian playing the role of a devoted cat dad and fiancé, making sure his fur babies and partner are well-fed and hydrated. Because hey, even superhero’s need to recharge!

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Leia

Nevada Support Manager

She is our tech wizard.

She’s been the go-to computer and network tech extraordinaire for Pro Group Networks since 2001. Armed with her trusty toolkit and a sprinkle of magic, Leia has become a master problem-solver, tackling even the trickiest of customer conundrums with a smile.

But Leia’s true superpower? It’s her unbeatable knowledge of her customers and their unwavering trust in her expertise. She’s not just a tech whiz; she’s a customer
whisperer!

With Leia on board, you can bet your bottom dollar that your company’s tech troubles are in the best hands possible!

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Luis

Networking for Pro Group Networks.

The networking ninja with a whopping 25 years of experience.

From LAN to WAN and everything in between, Luis is your trusty tech sidekick.

With his uncanny troubleshooting skills and charm that could melt a frozen server, Luis isn’t just fixing systems – he’s sprinkling magic dust on tech troubles!

But wait, there’s more! When he’s not busy untangling digital knots, Luis is out there building friendships with customers and turning tech headaches into tech triumphs. Because let’s face it, with Luis around, every glitch is just another opportunity for a tech-tastic story!

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Da Van

Our wonderful Nissan NV200

She takes us wherever we need to go!

Rain or shine, she takes us wherever we need to go along with all our equipment.

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Sparky

Networking for Pro Group Networks.

It's a Chevy Spark.

We think Sparky needs no explanation other than the fact that the car is a Chevy Spark.

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Customer Success Stories

Let’s get started!

Are you ready for a better way to work with technology? We break down technology into easy-to-understand language and work with our clients to create solutions so that they can keep running their business smoothly with no interruptions.

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Tell Us How We Can Help

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